Apply for Field Service Technician/Engineer - Western MA/Hartford County

Please fill out the form below and click Submit to submit your application for consideration. Fields with an asterisk (*) are required.

Summary
Title:	Field Service Technician/Engineer - Western MA/Hartford County
ID:	1036
Department:	Field Service (ST)
Contact Information
* First Name:
* Last Name:
* Address 1:
Address 2:
* City:
* State:
* Zip:
* Phone:
* Email:
Attachments
Resume:	Supported formats: Word, PDF, RTF, Text, and HTML.

	- or Upload from:

Application for Employment

PERSONAL INFORMATION

* Are you legally eligible to be employed in the United States?:

Yes No

* Are you at least 18 years or older?:

Yes No

* Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation?:

Yes No

EMPLOYMENT DESIRED

* When would you be available to begin work?:

* Type of employment desired:

Full-Time
Part Time

* Hourly rate/salary desired:

* Are you currently employed?:

Yes No

If so may we inquire of your present employer?:

Yes No

If presently employed, why are you considering leaving?:

EDUCATION

Give record of all High Schools, Colleges, Universities and Vocational/Technical Schools you have attended.

School Name & Location	Did you Graduate?	Degree Received	Subjects Studied/Major
	Yes No
	Yes No
	Yes No

If you have completed any special courses, seminars and/or training that would help you to perform the position for which you are applying, please describe:

EMPLOYMENT HISTORY

Give your full employment record, starting with your current or most recent employment

EMPLOYER 1

Dates Employed	Employer Name & Address	Employer Phone
From: To:
Job Title	Supervisor Name & Title	May we Contact?
		Yes No
Responsibilities	Reason for Leaving

EMPLOYER 2

Dates Employed	Employer Name & Address	Employer Phone
From: To:
Job Title	Supervisor Name & Title	May we Contact?
		Yes No
Responsibilities	Reason for Leaving

EMPLOYER 3

Dates Employed	Employer Name & Address	Employer Phone
From: To:
Job Title	Supervisor Name & Title	May we Contact?
		Yes No
Responsibilities	Reason for Leaving

REFERENCES Please provide three references (not relatives).

Name	Relationship	Phone Number	Email

AUTHORIZATION

The facts set forth in this application and any supplemental information are true and complete to the best of my knowledge. I understand that, if employed, falsified statements on this application shall be considered sufficient cause for immediate discharge. I hereby authorize investigation of all statements contained herein and employers listed above to give you any and all information concerning my employment, and any pertinent information they may have, and release all parties from all liability for any damage that may result from furnishing same.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for the company to hire me. If I am hired, I understand that either the company or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of the company has the authority to make any assurance to the contrary.

I understand that I am required to abide by all rules and regulations of the company.

* Signature (type name):

* Date:

Technical General - ST, FneIT, MST and TSS

* Do you have a valid driver’s license issued by a US state and an acceptable driving record?

	Yes
	No

* Are you willing to undergo a criminal background check?

	Yes
	No
	No Answer

* Are you willing to undergo a pre-employment physical and drug screen?

	Yes
	No

* Please rate your proficiency with the use of PC/laptop computers, email and web browsers.

	Expert
	Proficient
	Somewhat Proficient
	Not Proficient

* Do you have the ability to work with materials and equipment above head height and to articulate into tight spaces to facilitate installation, service and repair of equipment?

	Yes
	No

* Do you have the ability to lift, carry, and/or push pull up to 75 pounds of test equipment or customer equipment?

	Yes
	No

* Are you able to walk on uneven ground, up hills and in other outdoor areas, while carrying tools and equipment, during various weather conditions, in order to access remote equipment sites?

	Yes
	No

* Do you have the ability to travel out of state for training on occasion?

	Yes
	No

* Please rate your technical aptitude:

	If it stops working I fix it
	I will try to fix anything
	I'll try to fix it, but will usually ask someone for help when something doesn't work
	When something doesn't work I'm not sure what to do to fix it and always ask someone for help

* Please list one or two technology items (or gadgets) that you have/use or would be excited have/use

Briefly describe any experience you have with public safety communications, wireless communications or other technologies that you feel would be beneficial in this position.

Briefly describe any experience you have related to LMR radios, amateur radios and/or scanners.

Do you know anyone that has been or is currently employed by NorcomCT? If so please list their names.

Technical Field Service - ST

* This position requires basic electronics and basic IT training or experience. Please check all training and/or experience that apply:

If applicable describe your training or experience with basic electronics theory:

If applicable describe your training or experience with PC/server and networking:

* Please rate your proficiency with your ability to read and interpret schematics.

	Expert
	Proficient
	Somewhat Proficient
	Not Proficient

* Please rate your familiarity with the use of test equipment such as Digital Multi-Meters, Oscilloscopes and other basic test equipment.

	Very Familiar
	Familiar
	Somewhat Familiar
	Not Familiar

* Please rate your proficiency with making various connectors.

	Expert
	Proficient
	Somewhat proficient
	Not Proficient

* Please rate your proficiency with the use of hand tools.

	Expert
	Proficient
	Somewhat Proficient
	Not proficient

* This position requires field service or other technical support experience. Please check all that apply.

	I have 3 years or more field service experience
	I have 3 years or more in house service experience
	I have 3 years or more remote support/phone support experience
	I have technical repair/support experience that is not listed (Please explain below)
	I do not have any technical repair/support experience

Please explain your technical repair/support experience if you checked that your experience is not listed above or if you would like to provide additional information.

* Do you have any licenses or certifications that would be applicable to this position?

	Yes
	No

If yes, please list them.

* This position requires familiarity with basic electronics including the concepts below. Please check all that you are familiar with.

* Are you proficient with the math skills used to calculate formulas for basic electronics theory?

	Yes
	No

* This position requires basic knowledge of Windows PC/Server, networking and information technology concepts and skills. Please check all the concepts or tasks that you are familiar with.

	Set an IP address on a computer and configure a basic network
	The concept of a Netmask and its purpose
	The concept of a network gateway and its purpose
	Basic understanding of the function of DHCP
	Windows file structure and how to navigate it
	Major server/network/PC component troubleshooting and replacement
	Installation and configuration of Windows server and PC operating systems
	The concept of Windows permissions
	The concept of a domain and active directory for a Windows network

* Please rate your proficiency with the use of Microsoft Word.

	Expert
	Proficient
	Somewhat Proficient
	Not Proficient

* Please rate your proficiency with the use of Microsoft Excel.

	Expert
	Proficient
	Somewhat Proficient
	Not Proficient

* Do you have the ability to provide 24 x 7 on call support on a rotating basis?

	Yes
	No

Submit

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	Self Taught
	High School/Trade School Electronics
	High School/Trade School IT
	On The Job Training
	Amateur Radio License and/or Experience
	Post High School Trade School Electronics
	Post High School Trade School IT
	Higher Education Electronics
	Higher Education IT

	AC/DC voltage and current relationships
	Understanding of wire size
	Switches and relays
	Resistance including color code
	Capacitance
	Inductance
	Voice/RF modulation/demodulation
	Semiconductors including diodes, transistor and ICs
	Truth/logic tables
	Formulas such as Ohm’s law, power law, capacitive reactance, inductive reactance

	American Indian or Alaska Native (Not Hispanic or Latino) A person having origins in any of the original peoples of North America and South America (including Central America), and who maintains tribal affiliation or community attachment
	Black or African American (Not Hispanic or Latino) A person having origins in any of the Black racial groups of Africa
	Hispanic or Latino A person of Cuban, Mexican, Puerto Rican, Central or South American, or other Spanish culture or origin, regardless of race
	Asian (Not Hispanic or Latino) A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian subcontinent including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam
	White (Not Hispanic or Latino) A person having origins in any of the original peoples of Europe, North Africa, or the Middle East
	Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) A person having origins in any of the original peoples of Hawaii, Guam, Samoa, or other Pacific Islands
	Two or More Races (Not Hispanic or Latino) All persons who identify with more than one of the above races
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